@Stephan_S 

Hi,
Currently, the Tapo C201 does not support the feature to "disable the alarm for known individuals."

Implementing this functionality would require the C201 to be capable of identifying specific individuals and refraining from triggering an alarm once such a person is recognized.

  1) The Tapo C201 itself does not support facial recognition. However, if you own a Tapo H500, you can store the camera's video recordings on the H500; with the appropriate settings configured, the camera can then gain a local facial recognition feature. For detailed instructions, please refer to the following link: Local Facial Recognition: Recognizes and tags strangers, family, and friends for easy identification
 

  2) What is your reason for not wanting the camera to trigger an alarm when it detects "known individuals" (or familiar faces)?

Best Regards!

  @Stephan_S 

Hi,
Thank you for clearly explaining why you purchased this camera and the phenomenon you’re experiencing. We fully understand your expectation that the camera will only sound an alarm when an uninvited stranger is detected. I will record your feedback and forward it to the relevant team for evaluation as we continue to improve our products.

Please note that for the Tapo C201 V5, due to hardware constraints, there are currently no plans to add facial recognition. Even on models that support facial recognition, the camera’s alarm feature does not currently support triggering alerts only when a stranger is detected.

We valued your feedback. If you have further suggestions, please feel free to share them here.

Best Regards