Tapo C520WS microphone is not working
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I have 2 Tapo C520WS and both has the same issue. According to the iOS App, the microphones volume settings are ok, but beside some occasionally noise and ratcheting sound the microphone is not working at all. Live view and recorded video has the same problem. Firmware 1.0.11 Build 230621 Rel.72773n
note: I was not able to find the C520WS in your database, so I chose C510W as model .
I have checked the calling function. It is working and it is OK, clear and loud enough.
I did the test both of my cameras, they are not at the same place. I did the test both my iPhone 14 plus and my older iPad Pro 11 (2018).
The sound of the mic is more noise than real sound, hissing, crackling and constant stuttering. The real environmental sound is there, but very muted and just for a moment or less.
I tested more. From half a meter the mic is working without stuttering and much noise, but all the sound is high pitched. From a meter it is like an extremely compressed low quality audio, robotic. From 3 meters constant stuttering, noise and. So if the source of the sound is very near the mic is working, still worse than a telephone calling 50 years ago. It is like the silence is replaced by noise or a very bad reception with a short lenght radio.
