Tapo C100 (v2) stopped working

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Tapo C100 (v2) stopped working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo C100 (v2) stopped working
Tapo C100 (v2) stopped working
2024-02-14 06:44:49
Model: Tapo C100  
Hardware Version: V2
Firmware Version:

I have 8 C100s that have all suddenly stopped working.

I have solid red lights on them all.

Shutter 'click' every 5 minutes.

All on the latest firmware: 1.3.9 Build 231019

My C310 works fine (front door)

They have worked solid for 2 years.

Some are very close to the WiFi AP

Is this firmware? Do you have an older version I can flash to?

Thanks.

 

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Re:Tapo C100 (v2) stopped working
2024-02-14 06:45:34

  @dawsonweb 

forgot to mention, I have power cycled them and my wifi kit a few times now, no luck

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Re:Tapo C100 (v2) stopped working
2024-02-19 07:19:57

  @dawsonweb 

Hi,
There is no new firmware pushed to the Tapo C100 V2 recently, and the latest firmware is 1.3.9 version, I think this phenomenon has nothing to do with the firmware.
In this situation, please use a Tapo C100 as an example, refer to the link below to reset the camera to factory default settings, can you see any changes in the LED? If you have reset the camera successfully, the LED on the camera is flashing green and red.
How to reset my Tapo camera?
Best Regards

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