Awful sound quality
Awful sound quality
I found an old post from 2022-03-01 17:00:20 with the same subject as a user who has the same problem as me.
When I activate the camera and someone is talking it is unintelligible what they are saying.
The camera is connected to a very fast wifi, so it is not a bandwidth problem, the same problem I have with SD recordings.
I have never been able to test two-way calling, but it should not change much.
The audio is completely unusable, it just doesn't make sense to be there for the quality it has. I have never been able to understand a single word of what the other party is saying.
It works very well for motion detection, I've always been able to see everything, but it seems incredible to me that you can't understand a single word.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi，
Your case has been escalated to the tech team, it's recommended to contact them directly via email to confirm if there is a firmware for the TC70.
Best Regards
- Copy Link
- Report Inappropriate Content
@capofalcone It sounds like the camera is working well for motion detection, but the audio issue is definitely frustrating. Even with fast Wi-Fi, it's strange that the sound quality is so poor, especially with SD recordings. If you're looking to enhance your video content, maybe adding some clear Soundeffekte could help cover the unusable audio and improve the overall experience. However, the manufacturer should definitely address this issue to improve the two-way audio quality.
- Copy Link
- Report Inappropriate Content
@Lineaxena the problem is noise suppression algorithm. it removes not only noise but also sounds you should hear remotely. there is no option to remove noise suppression
- Copy Link
- Report Inappropriate Content
Information
Helpful: 3
Views: 1947
Replies: 13
Voters 0
No one has voted for it yet.