firmware update

firmware update

firmware update
firmware update
2024-11-23 11:55:26 - last edited 2 weeks ago
Model: Tapo D210  
Hardware Version:
Firmware Version:

I have just bought this doorbell and can't access the camera as the app keeps telling me to do an 

firmware update but every time I try the update fails to install.

 

George

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1 Accepted Solution
Re:firmware update-Solution
2024-11-25 06:58:31 - last edited 2 weeks ago

  @GeorgeSL 

Hi,
Here are some suggestions if you fail to update the firmware of your doorbell camera.
    1. Check the connection status of the home router, and ensure there is a stable internet connection.
    2. Move the doorbell and router closer to each other.
    3. Reboot your router, wait for two minutes, and reboot your doorbell camera.
    4. Try to disable the firewall, antivirus, and ad-blocker settings on the home router.
Best Regards

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#2
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Re:firmware update-Solution
2024-11-25 06:58:31 - last edited 2 weeks ago

  @GeorgeSL 

Hi,
Here are some suggestions if you fail to update the firmware of your doorbell camera.
    1. Check the connection status of the home router, and ensure there is a stable internet connection.
    2. Move the doorbell and router closer to each other.
    3. Reboot your router, wait for two minutes, and reboot your doorbell camera.
    4. Try to disable the firewall, antivirus, and ad-blocker settings on the home router.
Best Regards

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