Hi @VolkerS Thanks for posting in our business forum. May I know if you are using a non-VIGI camera? May I know the model of it? May I ask for the network topology and did you refer to the "lock to...

Hi @Teozeira Thanks for taking the time to share your thoughts on the TP-Link community—your feedback and ideas are truly valued. At this point, we can’t confirm whether this enhancement will be...

Hi @mock3r Thanks for posting in our business forum. You can try to download this OpenAPI document for your VIGI C340-W.

Hi @Zathras As we discussed before, please go to Global View>Firmware and check if there is any settings. If so, please disable or delete the rules to check the firmware update again. If the issue...

Hi @l008com You may try to contact the local support for quicker services: https://www.tp-link.com/support/contact-technical-support/

Hi @mayurcools Thanks for posting in our business forum. May I confirm if you are using an IPv6-only Reliance Jio network. Therefore, the camera must support an IPv4 to IPv6 conversion mechanism,...