@balkris Hi, For reviewing or checking camera video recordings, you can also watch them in the Tapo app. Could you please describe the detailed usage scenario and the reason why you want to download...

@Gwix Hi, You can refer to the following instructions to troubleshoot if the camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going offline? If the same...

@Mareckil Hi, 1. On the Tapo app > Me > Tapo Lab > Third-Party Compatibility page, please ensure this option is enabled, and then check if it helps in your situation. Please note that we are unable...

@Ronata28 Hi, Typically, you can access the iPhone's Settings > Notifications page to enable the notification feature for the Tapo app and enable the sound option. Then, when the camera detects an...

@JuanMa1765 Hi, Typically, you can refer to the following instructions to troubleshoot if the detection feature does not work properly. What to do if the Detection feature is not working on the...

@XyZed Hi, Usually, spiders or moths are detected as motion. On the camera's Playback page, to correct the event type, you can select Motion Detection. If the camera still classifies spiders and...