@Deck2x Hi, It's recommended to check the NVR settings to confirm whether the TC71 V3 is configured to store continuous video clips on the NVR. It may be that the TC71 V3 is configured to store only...

@theseus_lemnos Hi, Usually, you can refer to the following instructions to troubleshoot if you fail to control the camera remotely. What to do if I can't control my Tapo cameras on the Tapo app?...

@888FOB Hi, The camera's cloud video clips can be stored on our cloud server for up to 7/30 days based on the subscribed Tapo Care plan. After that, these video clips will be automatically deleted...

@NickWy Thank you for sharing your experience.

@Manu35150 Hi, Please go to your phone > Google Play > search for Tapo > go to the details page of the Tapo app and check if you see the app named TP-Link Tapo (Beta). If so, please go to the middle...

@JamesTheCat Hi, Thank you for the information provided via a private message. In your case, it seems that the camera can't be woken up by events. Please refer to the following instructions to...