@mateo11 Hi, You can refer to the instructions below to troubleshoot if you can't establish the RTSP/ONVIF connection successfully. What can I do if fail to stream the Tapo camera via the RTSP/ONVIF...

@Blagraine Hi, Please confirm the following information for the reported case. 1. On the camera's Live View page, please tap the Light icon and check if the spotlight will be on. 2. On the camera's...

@Taposs Hi, 1. For the feature request to add more alarm sounds, you can vote on the thread "alarm sound" and leave your comments here. 2. On the camera's Live View>Talk page, if you tap the icon at...

@tomaq Hi, Generally, you can see the lens parameters on the official website. For example, find the Tapo C320WS on our official website, select V1, go to its Specification page, then open another...

@MattC_UK Hi, This issue is weird, please refer to the instructions below to collect the camera log after the problem is reproduced for further analysis. How to get the log of Tapo Camera? Best...

@SubM Hi, For remote viewing, there is generally no limit on the number of devices. For local viewing, typically no more than 3 devices can view the camera live stream at the same time. If there are...