@Taposs Hi, 1. For the feature request to add more alarm sounds, you can vote on the thread "alarm sound" and leave your comments here. 2. On the camera's Live View>Talk page, if you tap the icon at...

@tomaq Hi, Generally, you can see the lens parameters on the official website. For example, find the Tapo C320WS on our official website, select V1, go to its Specification page, then open another...

@MattC_UK Hi, This issue is weird, please refer to the instructions below to collect the camera log after the problem is reproduced for further analysis. How to get the log of Tapo Camera? Best...

@SubM Hi, For remote viewing, there is generally no limit on the number of devices. For local viewing, typically no more than 3 devices can view the camera live stream at the same time. If there are...

@hugo5796 Hi, If you can't power on the camera, you can try the following steps. 1) Check the tight connection between the camera and the power adapter, ensure you are using the original power...

What is the Detection Range Test feature? The Detection Range Test feature allows you to test the battery camera's activity detection zone. This diagnostic tool is instrumental in mapping out the...