I have been struggling with this camera for days now. Changed to a very powerful SD Card as instructed by Tapo. But I cannot get the camera to work for continuous or timer recordings. I have tried and

I just got my C211 yesterday, installed, configured and then tried to update the firmware to 1.3.11. Waited for an hour and its still saying updating so i restarted it.Then tried to update it again an

Hi everyone. For a few days, I have noticed that the recording archive is empty. I have to restart the camera, and then the recordings reappear.

The camera is working fine when I use it on the app in Macbook. However, it is the only camera that is always showing offline on my mobile app (iphone). Have done the usual - switched phone, router on

I have the C520WS, but I’m having trouble with it detecting a person walking on the distant street. From the camera to the street, it’s about 36 feet away, and even though it’s not completely dark, th

Quick question for anyone who knows, can an attachment designed to fit on the C210 (to mount it on a tripod, for example) also fit the C220? The product dimensions look exactly the same, but I just wa