Hi, I have just switched network providers to a 4g/5g network provider in the UK (smarty, running on the three network) and i cannot connect to the tapo cameras using the app over the wan, but can fro

Hello, I have an issue with motion detection, when I put the red zone where I want the detection to be captured, it's ignored and and motion is captured from entire camera view. I have motion tracking

Hi, I have two cams C200 and after firmware update both bricked. I searched on internet and found lot of people have same problem. What is PT-link statement? Reset or sd card does not work. I can see

For my own specific use case, I would like to be able to only enable motion/person detection at night. As far as I can tell, there's no setting or smart action/automation I can currently use to achiev

My camera was unintentionally disconnected for a day. When reinstalled the detected event thumbnails have disappeared, they were always there previously. I have rebooted but no change

My iPad(IOS 17.4) is on the same Wifi as my camera. I have the latest version of Tapo on the iPad (v 3.2.901) On Friday there was no issue, but today the app keeps saying "you have watched live video