AX11000 upload speed suddenly dropped from 800 to under 10, why?

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AX11000 upload speed suddenly dropped from 800 to under 10, why?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX11000 upload speed suddenly dropped from 800 to under 10, why?
AX11000 upload speed suddenly dropped from 800 to under 10, why?
2020-12-16 16:19:44
Model: Archer AX11000  
Hardware Version:
Firmware Version: 1.1.1 build 20200716 rel.84595

Had this Archer AX11000 for over 6 months working great. I pay for 1GB connection over fiber and constantly got above 700-800Mbps for both download and upload as measured by the Tether app itself. Suddenly down below 10 for upload while download remains above 700. ISP provider shows over 900Mbps for both download upload when router is bypassed. All devices are still connected and working but th8ngs that need upload are slooow. Any reasons or recommendations for this?

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#1
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3 Reply
Re:AX11000 upload speed suddenly dropped from 800 to under 10, why?
2020-12-16 22:26:11 - last edited 2020-12-16 22:30:13

@NiMa2 

 

Try the following: 

 

-Set the application priority to standard (Advanced > HomeCare > QoS)
-Set the QoS speed manually to 1000 Mbps for up and down (In same menu above)
-Disable any device priority (Game Center > Dashboard)
-Disable HomeCare features (Advanced > HomeCare > Antivirus)

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Re:AX11000 upload speed suddenly dropped from 800 to under 10, why?
2020-12-17 01:27:08

@Tony thanks for your response. I did follow your suggestions except could not figure out how to set the QoS speed manually to 1000 Mbps. But no change. Not that it will help but Attaching screenshot of it constantly being high and then suddenly dropping drastically yesterday with no changes in my setup at all. 

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#3
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Re:AX11000 upload speed suddenly dropped from 800 to under 10, why?
2021-07-08 06:36:22

Hi @NiMa2 and all, if you still encounter a slow upload issue with the Archer AX11000, please firstly refer to the troubleshooting suggestions we updated here, then get back to the community if the issue persists with the necessary information, we will soon address and fix it.

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