Solid yellow light on Deco M9 Plus

Solid yellow light on Deco M9 Plus
Solid yellow light on Deco M9 Plus
2021-02-25 21:53:28
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Just got my Deco 3 pack around the beginning of the year.  Today all of the sudden the nodes stoppped connecting to the internet.  Connecting a laptop directly through the modem worked fine.  The phone app would not connect to the Deco units although the lights appeared green.   Decided to reset the 3 units.  2 of the 3 were able to reconnect.  The 3rd unit  shows a solid yellow light.  Even pressing the reset button returns to the solid yellow light.  

Is there other steps that can be taken to factory reset the unit or do I need to return it since it is new?  

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Re:Solid yellow light on Deco M9 Plus
2021-03-01 23:04:12

@RobAuerNJ 

 

If the Deco unit reset is held for an extended period of time it will place it in recovery mode.

 

You could try to leave it powered on for several minutes, and then when doing the reset, press the reset for 1 second, and see if that may change the status. If that does not work, try the same procedure a couple of times after. 

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