How to disable Avira requests?

How to disable Avira requests?
How to disable Avira requests?
2021-05-03 10:52:56 - last edited 2022-03-22 06:35:58
Model: Deco X90
Hardware Version:
Firmware Version:

So I just purchased the Deco X90 and set everything up. Loving the speeds but noticed from Pi Hole the router makes a lot of requests out to *.avira.com and ifconfig.me. The latter appears to be for determining some information about its location and ip. The former appears to be related to their Homeshield line. 
 

In the past 12 hours the router tried to call out to Avira 310,000+ times and ifconfig.me 50,000 times. 
 

Anyway to disable this? If not then I'll be returning it. Thanks!

1
1
#1
Options
1 Accepted Solution
Re:How to disable Avira requests?-Solution
2022-03-22 06:35:43 - last edited 2022-03-22 06:35:58

Hello @Varun5,

 

I'm updating here to inform you that we have released an official FAQ for the issue you're reporting, which you may review for a list of products that have updates available:

Advisory for Frequent DNS Requests on Related Routers

Recommended Solution
0
0
#6
Options
11 Reply
Re:How to disable Avira requests?
2021-08-02 00:38:07

@strickland I have same issue on AX73. Not sure how much time tp link needs to resolve this. 

0
0
#2
Options
Re:How to disable Avira requests?
2021-08-02 09:38:02

@Varun5 

Hi, the frequent request has been optimized on the latest version of Deco X90.

Can I have some screenshots of these Avira requests on Archer AX73?

 

Thank you very much.

0
0
#3
Options
Re:How to disable Avira requests?
2021-08-02 17:23:26

TP-Link wrote

@Varun5 

Hi, the frequent request has been optimized on the latest version of Deco X90.

Can I have some screenshots of these Avira requests on Archer AX73?

 

Thank you very much.

 

@TP-Link Thanks for looking into this, Plese refer belowsnip. Avira made so many request within few minutes also please look into ifconfig.me also. 

2
2
#4
Options
Re:How to disable Avira requests?
2021-08-15 23:11:04

@TP-Link hello, any update on this?

0
0
#5
Options
Re:How to disable Avira requests?-Solution
2022-03-22 06:35:43 - last edited 2022-03-22 06:35:58

Hello @Varun5,

 

I'm updating here to inform you that we have released an official FAQ for the issue you're reporting, which you may review for a list of products that have updates available:

Advisory for Frequent DNS Requests on Related Routers

Recommended Solution
0
0
#6
Options
Re:How to disable Avira requests?
2022-03-22 19:24:14

  @Kevin_Z Great, Thanks for updating. I'll test that firmware for few days and will confirm afterwards.

3
3
#7
Options
Re:How to disable Avira requests?
Yesterday

Hello  @Kevin_Z , Quick question, any specific reason this release is still not available on the official support website for US. Even though I am from India and bought AX73 locally, the router has US version. Indian portal displays EU firmware which has been updated but if I check the TP link US portal, it still shows Archer AX73(US)_V1_211222. 

 

Thanks,

Varun

0
0
#8
Options
Re:How to disable Avira requests?
Yesterday

  @Kevin_Z 

 

Current Firmware on the Deco XE5300 is 1.1.4 Build 20220328 Rel. 82537

 

I am still getting 20-40 DNS requests to Avira each second.

 

Current Firmware at the support page: https://www.tp-link.com/en/support/faq/3331/  is version 1.1.3 Build 20220322

 

Am I supposed to install the earlier firmware? Why does the later build that I am currently running not fix the problem?

 

Thanks

2
2
#9
Options
Re:How to disable Avira requests?
10 hours ago

  @John047 

Hi, Welcome to the community.

The 1.1.4 has not added the fix to the Avira DNS request yet but an official firmware 1.1.5 will be released very soon to fix this issue.

If possible, you could wait for the new firmware notification via Deco APP directly.

Thank you very much.

Best regards.

 

--------------------------

Deco X50-PoE is ready for your advice. Please spare a moment and help us complete the following survey.

Deco X50-POE Survey

 

0
0
#10
Options
Re:How to disable Avira requests?
9 hours ago

1186730

Varun5 wrote

Hello  @Kevin_Z , Quick question, any specific reason this release is still not available on the official support website for US. Even though I am from India and bought AX73 locally, the router has US version. Indian portal displays EU firmware which has been updated but if I check the TP link US portal, it still shows Archer AX73(US)_V1_211222. 

 

Thanks,

Varun

 

@Varun5  I guess the local web admin may forgot to upload the latest official firmware for the US version, we will remind them to confirm and update. Please check the website later.

0
0
#11
Options
Related Articles