XE75 PRO clients are constantly cycling online and offline...PLEASE HELP
I have recently invested in the Deco ecosystem (The XE75 PRO), and I am currently experiencing some sort of App glitch. Problem...when I log into the Deco Phone App(android) and view clients the online clients are randomly and constantly going from online to offline back to online status(repeatedly all day). This also makes the client unusable from the App. Also the clients seems to still be connected to the Deco mesh system, just showing offline status. IF anyone could help thanks in advance.
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100000% agree the XE75 PRO is the worst network freaking product I have ever purchased.
I WANT MY MONEY BACK NOW !
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Same here. Both X75 and X75 pros have devices constantly and randomly dropping on and off the network. I am not sure if it is an app issue, a hardware issue or a firmware issue but it's been this way since I got them and I have had several updates over the time with no change. Many of the devices that show offline also still show as connected to one of the nodes. It is so frustrating and confusing.
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Hi, Thank you very much for the feedback.
Given the various hardware versions available for Deco XE75/XE75 Pro, all of which have received numerous firmware upgrades in recent months, it is possible that the issue mentioned in the initial post has evolved or been addressed.
It would be very helpful if you could start a new thread here with your current firmware version on Deco XE75 and other details, such as:
- How are the Deco units connected together, via Wi-Fi or Ethernet Backhaul?
- Is it similar to any case here? Is it the case 3?-Fix unstable connection when connected to the Deco network
- Did the Ethernet cable-connected devices have a similar issue?
Wait for your reply and best regards.
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Helpful: 5
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