@Dellki 

Please let me know if you figure out how to fix this issue as well 

I have deco xe75

  @wase4711 

100000% agree the XE75 PRO is the worst network freaking product I have ever purchased. 

I WANT MY MONEY BACK NOW !

Same here. Both X75 and X75 pros have devices constantly and randomly dropping on and off the network. I am not sure if it is an app issue, a hardware issue or a firmware issue but it's been this way since I got them and I have had several updates over the time with no change. Many of the devices that show offline also still show as connected to one of the nodes. It is so frustrating and confusing.

  @David-TP i have the same problem 3 x ex75pro latest software load the only 1 working is the main the ALL the others are offline 

  @shingouki2003 

I am still waiting for them to fix this. I am still having issues, and I want my money back.

If I sell all 6, I will lose big time!!

I am extremely dissatisfied with the product I purchased.

Despite my efforts to resolve the issues, including updating the firmware and seeking assistance, the product is still not performing as expected. This is particularly frustrating given the significant amount of money I spent on it. Even with my high-speed internet connection, the product is not delivering the performance I anticipated. I have tried to address this with customer service, but they have refused to provide a refund. I am deeply disappointed and frustrated with the subpar performance of this product and the lack of support from the company.

"These are so bad." My 4k videos don't play right at all. I have a 2 gig download speed and 1 gig upload. I am getting 808 down. These are so junk. I am very mad about wasting my money on these. My old Google mesh did 989 downloads - all my stuff is fast. My modem is doc 3.1 up to 2.5 gigs down, my network adapter is 2.5 gigs down, and my ethernet is cat 8 - all brand new - all of them wired backhaul. I can't even get over 800 download speeds. I disconnect them and just use my desktop and modem I am getting 2.1 gigs speeds with out DECO XE75 PRO I am so mad at tp-stink.

  @sflsgd  we need to do a law suit because I have spent weeks on the phone and computer remote still no luck I am so mad at tp-stink

  @Dellki 

1-888-225-5322

Complaints can be filed through the FCC's Consumer Complaint Center, which educates consumers about communications issues and guides them through the complaint process. Other options for filing a complaint with the FCC include: Phone: 1-888-CALL-FCC (1-888-225-5322); ASL Video Call: 1-844-432-2275.

in 2016 they were sued  for 200,000 because of their wifi router not working right looks like 2024 we have to send them to court

FCC REACHES $200,000 SETTLEMENT WITH TP-LINK IN WI-FI ROUTER INVESTIGATION TP-Link to Work with Open-Source Community and Wi-Fi Chipset Manufacturers to Enable Third-Party Firmware on Wi-Fi Routers WASHINGTON, August 1, 2016 – The Federal Communications Commission’s Enforcement Bureau has reached a $200,000 settlement with TP-Link, resolving an investigation into certain Wi-Fi routers that were not in full compliance with Commission rules pertaining to power levels. As part of the settlement, TP-Link has agreed to adopt robust compliance measures to ensure that its existing and future Wi-Fi routers are in compliance. TP-Link has also agreed to work with the open-source community and Wi-Fi chipset manufacturers to enable consumers to install third-party firmware on their Wi-Fi routers. “The Commission’s equipment rules strike a careful balance of spurring innovation while protecting against harmful interference,” said Travis LeBlanc, Chief of the Enforcement Bureau. “While manufacturers of Wi-Fi routers must ensure reasonable safeguards to protect radio parameters, users are otherwise free to customize their routers and we support TP-Link’s commitment to work with the opensource community and Wi-Fi chipset manufacturers to enable third-party firmware on TP-Link routers.” In its investigation, the Enforcement Bureau found that TP-Link marketed several Wi-Fi router models in the U.S. that included a user setting that violated Section 15.15(b) of the Commission’s rules by enabling the routers to operate at power levels that exceed their approved parameters on certain restricted Wi-Fi channels. To resolve the matter, TP-Link has taken measures to halt the sale of noncompliant units and ensure that new units are in compliance. TP-Link cooperated with the Bureau’s investigation and, as part of the consent decree, has agreed to pay a $200,000 fine and implement a compliance program to ensure future compliance with the Commission’s rules and regulations. In particular, TP-Link will institute processes to ensure that products imported or marketed in the U.S. are in compliance with the FCC’s rules, remove any noncompliant products from the U.S. marketplace and offer an updated user-downloadable version of software on its website so that affected users can bring their Wi-Fi router into compliance. TP-Link has also agreed to take steps to support innovation in third-party router firmware by committing to investigate security solutions for certain 5 GHz band routers that would permit the use of third-party firmware while meeting the Commission’s security requirements and maintaining the integrity of critical radio parameters. Under Commission rules, devices such as routers are certified by the FCC’s Office of Engineering and Technology for use on unlicensed wireless spectrum within certain output levels so as to prevent interference with other lawful wireless communications, including those on adjacent spectrum bands.

  @Techgorilla It's likely this is where it could end up, but the problem is mostly caused by the massively bloated marketing problems of every company in 2024, always looking to nickel and dime customers while severely cutting back on support and tech.

These days companies change workers in between firmware updates or releases, all for younger and cheaper workers and the customers are left in the lurch.

Unless the customers continue to make noise about dissatisfaction issues like this, they'll be content to let this problem die and pray users like you disappear.