Archer AX73 v1.6 does not detect internet connection
My router is not connecting to the internet. I have already tried rebooting the device, both thru the router webpage as well as physically. I have swapped out ethernet cables, updated the firmware, and cloned the mac address. Additionally, I disconnected and restarted the modem without the fiber cable in case there was a mac binding problem.
My modem is provided by the ISP, which is a municipal fiber internet service. The modem is a Calix Gigapoint 803G. There are no outages, and when I hardwire the modem to the computer I have a solid, fast internet conenction. I am very confident that the issue is only with the router.
I live in a house that has CAT cabling throughout with wall ethernet jacks. The modem goes into the basement, where there is a panel to connect to the various room ethernet jacks. I have a Netgear GS305v3 switch that takes the modem's ethernet out line and splits it to two signals. one signal goes to the home office where a computer is hardwired to the internet, the other goes to the family room and plugs into the router. Even through the switch, the hardline internet signal is perfect. Just in case, I already took the router to the basement and tried to connect it directly to the modem to no avail. As far as hardware goes, I think I have successfully isolated the issue to the router. I have run out of ideas trying to get the router to connect to the internet through.
I purchased the router January 29, 2023, so it's only been running for 2.5 months. During setup everything was fine and nothing happened. This issue just happened and cannot be resolved.