Zero Channel Width Setting

Zero Channel Width Setting

22 Reply
Re:Zero Channel Width Setting
2 weeks ago

  @mayone 

 

Did the beta clear up the issue? As far as when the official release will be out I have no ETA on that to give you as this info isn't shared with me 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#12
Re:Zero Channel Width Setting
2 weeks ago

Hi All, 
The latest iOS Deco app version 3.10.377 has been released. We suggest updating the Deco app to the latest version and checking if it resolves the issue.
Best Regards

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#13
Re:Zero Channel Width Setting
a week ago

  @GU812 

im getting the same message as well after upgrading to newer firmware!
Parental controls stopped working also.  It shows profiles I have set up but does not monitor the usage or websites visited.  

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#14
Re:Zero Channel Width Setting
a week ago - last edited a week ago

  Hi @Tdog207 

 

Thanks for letting us know. We'd like to get this info over to our engineers, so if you can provide a few additional details about your setup, it'd be a big help:

 

1. Your Deco model(s)

2. Hardware version(s) of your Deco(s)

3. Firmware version of your Deco(s)

4. Deco app version (if running iOS, please update to 3.10.377, as other users have reported this resolves the behavior)

 

Thanks!

 

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#15
Re:Zero Channel Width Setting
10 hours ago

  @GU812 I am also getting this message occured after updating firmware. Now I am having severe stability issues with a guarnteed internet drop once per day requiring full system reboot. Running 2x XE75 and 2x X20. 

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#16
Re:Zero Channel Width Setting
10 hours ago

  @Zhou-Jo 

 

Have you tried this yet?

 

https://community.tp-link.com/us/home/forum/topic/861752?replyId=1684224

 

Thanks 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#17
Re:Zero Channel Width Setting
10 hours ago

  @Tdog207 

 

Did you try this yet?

 

https://community.tp-link.com/us/home/forum/topic/861752?replyId=1684224

 

Thanks 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#18
Re:Zero Channel Width Setting
9 hours ago - last edited 9 hours ago

Interesting, as I am also experiencing stability issues requiring a complete reboot. Something new is that I am having to turn off and on the WiFi  my laptops and desktop to re-establish a connection.  The devices are still showing connection, but the connection is just dead.  

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#19
Re:Zero Channel Width Setting
8 hours ago
Running latest Deco app. 3.10.377 The initial issue of Zero Channel Width appears to be resolved. Running a combination of wireless and ethernet backhaul. A TP Link POE switch is in place for the outdoor X50 units as well as ethernet IOT devices. Have not rolled back firmware. Not aware as to how to do this. Router mode. XE75 units showing 1.3.1 build 20251023 rel 43624 X50 units showing 1.3.1 build 20251030 rel 41614
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#20
Re:Zero Channel Width Setting
8 hours ago

  @GU812 

 

Are you still having issues after installing the new beta app? 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#21