Archer A5 can’t setup with MB8611

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Archer A5 can’t setup with MB8611

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Archer A5 can’t setup with MB8611
Archer A5 can’t setup with MB8611
2021-03-10 23:52:22 - last edited 2021-03-14 18:18:03
Model: Archer A5  
Hardware Version:
Firmware Version:

Mb8611 is providing internet when directly connected but no amount of reset or restart seems to get the a5 to receive an ip from the modem. 
 

Help. 

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#1
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1 Accepted Solution
Re:Archer A5 can’t setup with MB8611-Solution
2021-03-12 16:34:37 - last edited 2021-03-14 18:18:03

@jcwillia1 

 

It sounds like your cable modem's MAC (Media Access Control) binding needs to be released and renewed so it can provide an IP address - and Internet - to the router. This can typically be done using the following steps:

 

1. Unplug the power from both your router and cable modem
2. Unplug the coax cable from the modem
3. Re-connect power only to your cable modem
4. Wait until the cable modem is fully booted (except for Internet connectivity), then re-connect the coax
5. Re-connect power to the router and ensure it is connected to the modem via Ethernet cable

 

Once the modem resumes Internet connectivity and the router is fully booted, this process should release and renew the MAC binding so your modem can provide a valid IP address and Internet connectivity to the router.

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#8
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Re:Archer A5 can’t setup with MB8611
2021-03-11 16:11:25

@jcwillia1 

 

Many times it is because the router is not obtaining an IP address from the modem. Check the routers LAN IP address.

 

See https://community.tp-link.com/us/home/forum/topic/150603

 

It may take several tries to get it to establish.

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#2
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Re:Archer A5 can’t setup with MB8611
2021-03-11 16:16:05 - last edited 2021-03-11 16:16:23

@ArcherC8 

 

correct. The ip address listed is 0.0.0.0 and will not update regardless of what I do. 

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#3
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Re:Archer A5 can’t setup with MB8611
2021-03-11 17:28:03
The modem wants to connect to a different device. Try power off, unplug, wait 5-10 minutes, power off the router, power on the modem, wait for it to stabilize, then power up the router. Sometimes you may need to contact the ISP to reset the modem.
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#4
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Re:Archer A5 can’t setup with MB8611
2021-03-11 23:57:57

@ArcherC8 thanks

 

it took me 4 days to get this modem set up - I'm not in a hurry to reset it just yet.

 

I'm going to cannibalize my Google WiFi from my other house and see if that works.

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#5
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Re:Archer A5 can’t setup with MB8611
2021-03-12 13:38:32

@jcwillia1 

 

I have Xfinity as my ISP in Central Florida using a MB8600 with my TP link router. Since you are using a MB8611 I assume that you are using the same or similar cable service. Powering the modem up and down has no effect on the modem settings. The ISP is the one that controls the firmware on the modem. By power cycling with the delay, most times causes the ISP to reestablish the connection and refresh things (re-provision) which resets the LAN IP. If you use the ISP's App like Xfinity has, you can trouble shoot the modem and do the reset there and also verify that the ISP has your modem changed correctly (model and serial number). It does not change any of your modem settings you may have done.  Sometimes you need to contact the ISP to get it done.

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#6
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Re:Archer A5 can’t setup with MB8611
2021-03-12 14:04:57

@ArcherC8 thanks I will hold this as a last resort. 

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#7
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Re:Archer A5 can’t setup with MB8611-Solution
2021-03-12 16:34:37 - last edited 2021-03-14 18:18:03

@jcwillia1 

 

It sounds like your cable modem's MAC (Media Access Control) binding needs to be released and renewed so it can provide an IP address - and Internet - to the router. This can typically be done using the following steps:

 

1. Unplug the power from both your router and cable modem
2. Unplug the coax cable from the modem
3. Re-connect power only to your cable modem
4. Wait until the cable modem is fully booted (except for Internet connectivity), then re-connect the coax
5. Re-connect power to the router and ensure it is connected to the modem via Ethernet cable

 

Once the modem resumes Internet connectivity and the router is fully booted, this process should release and renew the MAC binding so your modem can provide a valid IP address and Internet connectivity to the router.

Recommended Solution
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#8
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Re:Archer A5 can’t setup with MB8611
2021-03-12 17:01:58

@Ryan thanks for the guidance. 
 

still holding out hope that google WiFi will be able to circumvent that as I really really don't want to ever talk to Comcast again if I can possibly avoid it. But I'll keep this in my back pocket if I get desperate. 
 

I would seriously rather contract covid 19 than engage with Comcast's customer service. 

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#9
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Re:Archer A5 can’t setup with MB8611
2021-03-12 18:05:34

@jcwillia1 

 

At least you can get a vaccine for Covid-19...

 

The steps Ryan outlined do not require you to contact Comcast. I understand about contacting them.

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#10
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Re:Archer A5 can’t setup with MB8611
2021-03-12 18:14:34

@ArcherC8 if the cable modem doesn't reconnect then I have to contact Comcast. 
 

I acknowledge it's an unlikely event but... anyways. I'm out of that house until Sunday anyways. 

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#11
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