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Knowledge Base/ Kasa
2018-10-24 03:40:10
How to resolve common problems when setting up the Kasa smart device (Plug/Bulb)
Our Kasa app is designed to provide an easy step-by-step process to set up your new smart device. However, there may be instances where issues come up during the installation. This guide will try and...
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Knowledge Base/ Kasa
2018-10-24 03:22:09
What should I do if I cannot make my Kasa device work with Alex/Google Home?
Before you begin, make sure you have the latest Alexa App or Google Home App. If you don’t know how to make TP-Link Kasa device work with Alexa or Google Home, please refer to Amazon Alexa; Google...
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Knowledge Base/ Kasa
2018-10-24 03:19:06
Cannot use the Tapo/Kasa app to control my smart devices
Generally, you can control the Tapo/Kasa device via the app both locally and remotely once set it up successfully. "Locally" refers to when your phone is connected to the same Wi-Fi network as your...
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Knowledge Base/ Troubleshooting
2018-10-24 03:14:47
Slow Speeds - Troubleshooting and Potential Fixes
There are many factors can affect a device's network speed, this FAQ will help you isolate and troubleshoot some of them. This Chart will help you decide which case to refer to. keep in mind we will...
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Knowledge Base/ Kasa Smart Plugs
2018-10-24 03:07:27
FAQ: Smart Plugs and the Kasa App
For basic/advanced settings of Smart Plug/Switch, please refer to following FAQs: How to connect my TP-LINK Smart Plug to my home network via Kasa? How to connect my TP-LINK Smart Switch to my home...
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Knowledge Base/ Troubleshooting
2018-10-17 07:40:21
Unable to Find or Connect to Wireless Networks
Note: Before you do these troubleshooting steps, please check whether the adapter you are using is the Archer T1U. For this model, it only supports 5GHz networks. If the router you are using only...
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