Forums/
Deco
2024-05-27 01:43:49
@CT42 Hi, did you log into the same email account that was used to set up Deco M9 Plus for the first time? The Deco network configuration follows up with the TP-Link email ID. Thank you very much and...
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Forums/
Deco
2024-05-27 01:41:58
@dxCoqui Hi, I noticed your Deco M9 Plus is still on 1.2.12 and it is suggested to update to the latest 1.6.3 version first: https://www.tp-link.com/us/support/download/deco-m9-plus/#Firmware How to...
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Forums/
Deco
2024-05-27 01:24:45
@swpark Hi, Thank you for the feedback. If you test on another mobile device, would you have the same issue? Have you checked the IP settings on the mobile phone when the VPN server is successfully...
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Forums/
Deco
2024-05-14 10:34:11
@Kevcom Hi, Thanks for the update. Are you able to refer to this link to help me submit the APP log before the APP crashed: How to submit Deco APP log Wait for your reply and best regards.
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Forums/
Deco
2024-05-13 02:41:14
@ssossai Hi, Thank you very much for the feedback. It is suggested to install the firmware here to see whether it helped: Optimize The Overall App Experience/Network stability on Deco X50/X55_V1 Wait...
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Forums/
Deco
2024-05-13 02:21:10
@AdminWes Hi, Thank you very much for the feedback. I'd like to follow up on your case via email and consult the senior engineers for further advice. Please check whether you could receive my email...
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