Forums/
Deco
2024-05-11 06:39:41
@CapnStabby Hi, Does Deco X5300 work in wireless router mode or Access Point mode? If it is in wireless router mode, have you configured any parental control profiles or run any network scan under...
0HELPFULS
Forums/
Deco
2024-05-07 01:20:56
@Waldosan Hi, Thank you very much for your feedback. Could you please help me collect the following information: A screenshot of the HomeShield subscription page, such as: A pop up message prompting...
0HELPFULS
Forums/
Deco
2024-05-06 09:42:43
@TheDasher Hi, Thanks for the update, and sorry for the delay. Could you please refer to this link to help me submit the Deco APP log: How to submit Deco APP log In the meantime, I would like to...
1HELPFULS
Forums/
Deco
2024-04-30 02:38:27
@TheDasher Hi, when 240mhz is grayed out in the app, would there be any other error message, for example: As for the MLO Network, whether enabled or not on the Deco APP, two Deco BE63s(without an...
1HELPFULS
Forums/
Deco
2024-04-28 10:12:42
@bwyazel Hi, Thank you very much for the update. If possible or when you are available, could you please help me run more tests: 1. Remove all the Deco XE75 Pros from the Deco BE63 and leave Deco...
0HELPFULS
Forums/
Deco
2024-04-28 09:59:55
@Costa1976 Thanks for the logs. It has been forwarded to the senior engineer for further analysis. Please check the email later for more suggestions. Thank you again for your cooperation so far and...
0HELPFULS