Forums/
Kasa Smart Switches
2022-02-25 02:32:11
Hello @MrShizzle I noticed you have created a support email, our support will follow up your caseTKID220227522 If you have tried a factory reset, can you share the 1) wiring of main & Satellite KS230...
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Forums/
Kasa Smart Plugs
2022-02-25 02:14:37
Hello @GJ1 Please make sure the correct WiFi password was put in during set up process. Turn off VPN on the phone during set up process. Here is a troubleshooting article that may help, please give...
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Forums/
Range Extenders
2022-02-24 08:33:17
Hello @DaveS_2 Please check if instruction here helps: Why my Range Extender is unable to detect 5GHz wireless network of my root router?
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Forums/
Range Extenders
2022-02-24 08:29:18
Hello @Rhoam The Red Signal Led on RE means weak router Wi-Fi signal for range extender, you may need to find another location/ power socket for range extender between router & room, and try to put...
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Forums/
Range Extenders
2022-02-23 03:18:35
Hello @Pharmbob55 It's fine that range extenders use different Wi-Fi names/ SSIDs or same SSIDs most of the time. If you wish to change the SSID ,here are some instructions It is recommend find the...
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Forums/
Kasa App and Integrations
2022-02-23 01:50:07
Hello @TKJK Please confirm Kasa APP version is up-to-date in Google Play/ APP store. Can I know the model of the phone and its Android or IOS version? Did you recently update app before the issue...
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