Hello @Bytez HS200 only support 2.4Ghz wifi band. You could connect a HS200 to Guest Wi-Fi network and see if the issue stops. Confirm smart device received strong signal strength ; camera settings->...

@Dpard Glad to know you were able to factory reset the plug, for mini plug, the Led will flash blue after a sucesfullyfactory reset, I will leave an FAQ here that may helps someone who encounter the...

@DEcosse As far as I could tell, there isn't known cloud issue recently, can you help provide some case details here to help us locate the issue: the model of Wi-Fi router and network topology, like...

@Cstroud @DEcosse ' local only' kasa device could mean kasa failed to get cloud service through ISP or router , and that could be related to the Wi-Fi network environment May I know does this happen...

Hello @Ahmed_Beheary May I know do you use RE450 in extender mode which RE wirelessly connects to router? The new firmware update the UI, but high speed mode function is still there you could select...

@UnkNowneg Make sure you use the router Wi-Fi password to connect to Ext Wi-Fi, after successfully set up, RE will use the same Wi-Fi password as router. Please try some suggestions in thread here:...