Bought 2 KL110 bulbs, one connects but the other won't
Hei, there. I'm new to the "smart bulb" scene. Just bought a 2-pack from Amazon of the KL110 bulbs. Initially, I was able to connect both bulbs no problem. Then I was noticing that the one bulb was showing as not connected. It would appear in the list of my 2 bulbs, but I could not turn it on or adjust the schedule. So I disconnected it and now I can't get it to reconnect. I go thru all of the steps and at the very end to the "connecting smart bulb to your home network" screen and it says it can't connect to my internet. It tells me to check the status LED on the bulb to see if it's red or green, but I don't even see a status LED anywhere. I know there's nothing wrong with my internet because the other bulb that is connected is in the basement, further away from my modem/router. This bulb is on the same floor and less than 10 feet from my modem/router. I've tired a dozen times and it just won't work. Any ideas? My firmware is up to date. TIA