Hello,

I have purchased and set up HS103P4 smart plugs for my Smart Home. The set up was seamless and was completed without issues.

However, to be able to add this plug to my Google Home, I need to allow 'remote control' through the Kasa smart app. This option does not turn ON, and gives me an error 'Device not connected to Internet' even though I have just set it up and I am able to control the plug through the app.

Based on online recommendations, I have changed DNS settings on my router (TP-Link Ax3000 pro) and reset both the router and the smart plug multiple times. 

Any help will be appreciated.

Thanks