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XE75 Pro Smart Devices not connecting

XE75 Pro Smart Devices not connecting

XE75 Pro Smart Devices not connecting
XE75 Pro Smart Devices not connecting
2 weeks ago
Tags: #Wi-Fi 6E #IoT Network #XE75 Pro
Model: Deco XE75 Pro  
Hardware Version:
Firmware Version: 1.3.1 Build 20251023 Rel. 47884

Earlier this week I woke up to all my smart devices offline, I was unable to get thwm to reconnect. So I did a factory reset o  the router and all the devices through their apps. They still wouldnt connect. I even created an IOT network with no luck. 

 

Fast Roam is Off

Beam forming Off

Switched to WPA/WPA2

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3 Reply
Re:XE75 Pro Smart Devices not connecting
2 weeks ago

  @JWally 

Hi,
There is a new firmware for the Deco XE75 Pro V2/V3. You can try upgrading the firmware in the thread for your Deco and see if it helps.

Best Regards

>> Check What's Currently Going on With Deco >> Deco Wi-Fi Heatmap ready for all Deco models
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Re:XE75 Pro Smart Devices not connecting
2 weeks ago

  @Solla-topee  does the update not show up in the Deco app? It says Im up to date their

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#3
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Re:XE75 Pro Smart Devices not connecting
2 weeks ago

  @JWally 

Hi,
The new firmware in this thread is a pre-release firmware. Since it hasn't been officially released, you can't update it via the Deco app.

Best Regards

>> Check What's Currently Going on With Deco >> Deco Wi-Fi Heatmap ready for all Deco models
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Information

Helpful: 1

Views: 193

Replies: 3

Tags

Wi-Fi 6E IoT Network
XE75 Pro