Kasa app errors with "Network Unstable"
Kasa app errors with "Network Unstable"
I have a number of Kasa devices in my home. Plugs, switch, bulbs and a pan/tilt camera. I installed the camera to keep an eye on my dogs while at work. Disappointingly, the Kasa app errors out with "Network Unstable" if I am connected to my work WiFi. If I drop WiFi and use cellular, I can bring up my devices and open the camera. This is not acceptable since livestreaming is a tremendous amount of data. I can reconnect WiFi while in the app and still see the camera image, but I am unable to control the camera other than to pinch to zoom. Is this known? Is it a bug/limitation?
As a side note, all the Kasa devices are operable on remote WiFi with the Alexa app save for the camera which I believe is a limitation of the Alexa app.
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Description
Kasa devices disappear from App, App reports "Network Unstable" and other malfunctions of cloud-based services on Nov 15th, 2023 (UTC+8)
Status
16:00 Nov 15th, 2023 (UTC+8) -- Service has been restored
Tips: Try to restart your Kasa App if it still reports errors.
Thank you very much for your time and patience while the team worked on this. Feel free to let the community know of any observations!
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Helpful: 3
Views: 7100
Replies: 11