David-TPOffline
Following: 29Followers: 367
Forums/ Deco
2025-08-26 03:25:40
Re:Newer PTZ IP camera not recognized by Deco
@--CK-- Hi, thank you very much for the feedback. Have you tried to connect the PTZ cameras to the Ethernet ports on the satellite Deco? Would it be the same as when they are connected to the main...
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Forums/ Deco
2025-08-22 02:37:15
Re:DECO XE75 PRO problem after the latest firmware update
@SparkySwykowski Hi, did you set Deco XE75 Pro into "WiFi Router" or "Access Point" mode under Deco APP>More>Advanced>Operation Mode? "My network adapters operate at 2.5 GHz, and my computer is brand...
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Forums/ Deco
2025-08-18 05:54:05
Re:Parental Control
@DMcGill Hi, can I have the model number as well as the firmware version of your Deco? It is also suggested to refer to this link to submit the Deco APP log:How to submit Deco APP log Wait for your...
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Forums/ Deco
2025-08-13 08:13:31
Re:Parental Controls
@BHiU Hi, Parental Control profiles take effect according to the MAC address. Have you noticed if the kid was able to edit the MAC address of his device? Deco X50_V1.2-1.4.6 has added WiFi Access...
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Forums/ Deco
2025-08-12 09:57:58
Re:OpenVPN issue
@Sprinklings Hi, thank you very much for your cooperation here. It is suggested to send an email to forumsupport.usa@tp-link.com with the following details: Subject:[Forum Escalation][ID...
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Forums/ Deco
2025-08-12 03:20:44
Re:XE75 Pro and Zscaler
@jzchen Hi, Deco XE75 Pro V2.0 does share the same firmware download link with V2.6. Best regards.
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