@Marcos0197 Hi, What's the model number of your Deco? Below are the instructions to configure the DoT on your Deco. Could you please describe the specific symptoms you are experiencing regarding your...

@FarmerBob Hi, Regarding the viewpoint offset phenomenon, it's recommended to contact the technical support team for further assistance. If you are using the Patrol feature on the camera's Live View...

@Tigermad Hi, Usually, when you see the label stuck on the bottom of the Deco, you can find out whether your Deco is EU, US, or another version. Best Regards

Hi All, The latest iOS Deco app version 3.10.377 has been released. We suggest updating the Deco app to the latest version and checking if it resolves the issue. Best Regards

@Amal_Shaju Hi, If you have a Tapo C460 and the camera is unresponsive to reset/reboot with an abnormal LED indicator status and will alarm when it is moved, please try the following steps. 1. Please...

@Oneem Hi, Typically, you can go to the Tapo app > camera's Live View > Playback & Download > Playback page, then tap the Cloud icon or the SD card icon to view videos stored on our cloud server or...