Forums/
Tapo App & Integrations
2026-01-14 10:58:09
@Kader4 Hi, If the Deco has the same Wi-Fi name and password as the Wi-Fi network the camera is connected to, you can reboot the camera to check whether it can connect to the new Deco when the Deco...
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Forums/
Tapo Smart Cameras
2026-01-14 09:56:48
@DCmom23 Hi, Usually, you can refer to the instructions below to subscribe to the Tapo Care plan according to your needs. How can I subscribe to a Tapo Care Plan? Then you can go to the Me > Tapo...
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Forums/
Tapo Smart Cameras
2026-01-14 02:30:50
@GaryParr Hi, Thank you for the video provided. Based solely on the provided video, the camera's tracking function appears to be working correctly. Since the person is obscured by a tree, and no...
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Forums/
Tapo Smart Cameras
2026-01-13 12:25:06
@CameraUserNo9 Hi, Please go to the Tapo app > Smart tab to check if there are automation entries that will play sound on the Tapo C211. If not, it's recommended to contact the technical support team...
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Forums/
Tapo Smart Cameras
2026-01-13 12:13:02
@GaryParr Hi, On the Tapo camera's Device Settings > Detection > Person Detection page, you can increase the detection sensitivity and check if this helps. If the reported phenomenon persists, could...
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Forums/
Tapo App & Integrations
2026-01-13 12:04:13
@Reasonator Hi, On the Tapo app > camera's Device Settings > Battery Status page, please ensure the Show Battery Status and Show Battery Percentage options are enabled. Is your Tapo app version...
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