Smart Home Community

Model: Deco XE75 Hardware Version: 2 Firmware Version: 1.2.5 Build 20231225 Rel. 58766 Primary DNS 8.8.8.8 Secondary DNS 8.8.4.4 ISP: Charter Spectrum Hi there, I"m having a perplexing issue with my t

Tapo iOS app: All my Kasa devices show up in Favorites, can't be removed

The Tapo iOS app (both iPhone and iPad) shows all of my Kasa devices on the Tapo favorites view. I didn't add them. I don't want them there. I just want to see my Tapo camera. However, if I go into a

Update firmware for a single device at a time

Why is there no option to update the firmware for a single device at a time? The firmware update causes a brief power outage which I want to be able to manage to prevent damage to the connected equipm

BE85 ethernet backhaul dropping

Set main parent/gateway unit up and three satellite/child units. First setup was a disaster and had to be factory reset and start from scratch. Second setup resolved most issues, except for same exper

Reconnecting after Wi-Fi network change

I just switched internet providers. How do I get the devices to connect to my new network? I have already cleared the cache and storage, uninstalled/reinstalled the app, but the devices are unreachabl

AXE5400 Lower throughput on iphone pro max

Recently switched my router from Ziply provided one to AXE5400 and noticed significant drop in throughput. With ziply I've seen as high as 800 mbps (I've 1 gig fios from ziply). But with AXE5400, maxi