Smart Home Community

The extender becomes unresponsive. The led still is lit up. The webinterface will not open, cannot ping it. There is barely 3 clients do regular office work with audio video. The setup Configured as E

Bark Phone issues

We just got my son a Bark Phone, which is a mobile phone that has its own security protections built-in. The Bark Phone (Samsung A14 - Android device) works on cell data, on other Wifi networks, and o

Blocked and accidently deleted client

I Accidentally deleted a couple of clients that were also blocked. Now we can not find them on the app and cannot connect them to the internet. How do I Get them unblocked so they can connect to the i

Devices keep disconnecting and connecting

We have the Deco X55 mesh routers in our house. Recently, somethings been going on with our home network and we can't figure out what it is. All throughout the night and morning, we're getting emails

Issues since firmware update

I updated my Deco sometime after 9/4/23, after I got the notification that a firmware update was available. Ever since, it just keeps disconnecting. I will get notifications on all connected devices t

Web Detection blocking Amazon related site - Amazon apps intermittently work on iPhone/iPad

For the past several months, I have experienced intermittent issues with Amazon App loading in iPhones and iPads. Using the Deco App, I enabled Web Protection from the security menu and noticed that i