CS420 not connecting to Hub

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CS420 not connecting to Hub

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CS420 not connecting to Hub
CS420 not connecting to Hub
2024-01-09 10:44:07
Model: Tapo C420S2  
Hardware Version: V1
Firmware Version: 1.2.15

A couple of my  CS 420 became unresponsive and after reset I managed to get them reconnected to the Hub. Except for 1 unit.

 

I followed all the recommended steps to try and reset the unit without any success. It does blink red and green, it does get picked up by the App, and the hub light flashes slow green, but it all eventually times out.

 

What else can I do?

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#1
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Re:CS420 not connecting to Hub
2024-01-09 11:49:00

After resetting the HUB, I managed to reconnect the cameras to my network again. 

 

Now to reprogram all the previous devices!

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#2
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Re:CS420 not connecting to Hub
2024-01-10 10:00:16

  @PvdWalt 

Hi,
Thank you for your updated information and attempt, and please feel free to contact us if you need any help.
Best Regards

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#3
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