SMART MODE NOT FUNCTIONING IN MY TAPO C520WS

SMART MODE NOT FUNCTIONING IN MY TAPO C520WS

37 Reply
Re:SMART MODE NOT FUNCTIONING IN MY TAPO C520WS
2024-05-13 21:48:07

  @Solla-topee 

I confirm I have received the email, thank you!

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#22
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Re:SMART MODE NOT FUNCTIONING IN MY TAPO C520WS
2024-05-13 22:07:18

  @Solla-topee I never have that active, but I've checked and it def wasn't on, and still no smart mode. This is the second camera now, Amazon were right on the ball and delivered this one on Sunday. Is there any help on the horizon? 

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#23
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Re:SMART MODE NOT FUNCTIONING IN MY TAPO C520WS
2024-05-14 01:59:39

  @ClkEverday  Hi, if you have not tried to factory reset the camera and reconfigure it, please have a try and check if it helps.

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#25
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Re:SMART MODE NOT FUNCTIONING IN MY TAPO C520WS
2024-05-14 12:29:10

  @Solla-topee  tried it last night and I'm sure it worked once and not again before I reconfigured the settings 😟. Tried again and still nothing. 
 Thanks for your help. 

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#26
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Re:SMART MODE NOT FUNCTIONING IN MY TAPO C520WS
2024-05-15 08:06:43

  @ClkEverday 

Hi,
I have reported the case to the tech team for further analysis, and they will contact you via email. Please wait patiently.
Best Regards

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#27
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Re:SMART MODE NOT FUNCTIONING IN MY TAPO C520WS
2024-05-15 09:46:34

  @Solla-topee  email recieved, will get onto it as soon as I can. Thank you 🙂

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#28
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Re:SMART MODE NOT FUNCTIONING IN MY TAPO C520WS
2024-05-15 09:48:08

  @ClkEverday You are welcome~ 

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#29
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Re:SMART MODE NOT FUNCTIONING IN MY TAPO C520WS
2024-05-26 08:44:41

Anyone had any luck with the update? Sadly, no fix here yet. 

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#30
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Re:SMART MODE NOT FUNCTIONING IN MY TAPO C520WS
2024-05-27 11:48:33

  @ClkEverday If you have enabled the Alarm feature, turn if off for a try.

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#31
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Re:SMART MODE NOT FUNCTIONING IN MY TAPO C520WS
2024-07-28 22:20:31

  @Solla-topee  after brief success I have notice the smart mode again isn't working, maybe coincides with the latest update, I'm not sure, I've pretty much left it all to automatic updates. 😏

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#32
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