Home

Forums

Stories

Knowledge Base

TP-Link Community > Tapo Smart Camera > How to download detection events when you are not in the same location as the camera ?

< Tapo Smart Camera

How to download detection events when you are not in the same location as the camera ?

How to download detection events when you are not in the same location as the camera ?

How to download detection events when you are not in the same location as the camera ?

2024-08-31 11:28:53 - last edited 2024-10-23 08:00:29

Posts: 2

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2024-03-06

How to download detection events when you are not in the same location as the camera ?

2024-08-31 11:28:53 - last edited 2024-10-23 08:00:29

Tags: #Tapo Care #Recording #Remote Control

Model: Tapo C200

Hardware Version: V3

Firmware Version: 1.3.15

Hi
How to download detection events when you are not physically in the same location as the camera.
When attempting to download it shows an error that "Your phone is not connected to the same network as Tapo device".
Is there any way to downlaod the detection event when not physically in the same location as the camera ?
Please share if there is an existing solution.

Thanks.

0

0

#1

2 Accepted Solutions

2024-09-02 11:36:27 - last edited 2024-10-23 08:01:04

Posts: 13370

Helpful: 2303

Solutions: 1925

Stories: 8

Registered: 2020-05-19

Re:How to download detection events when you are not in the same location as the camera ?-Solution

2024-09-02 11:36:27 - last edited 2024-10-23 08:01:04

Hi,
Currently, it's unable to download the video clips from the SD card remotely. For the feature request, you can vote on this thread "Download arbitrary clip from remote camera" and leave your detailed usage scenario for evaluation.

Alternatively, since you can watch the camera's video recordings remotely, you can use the phone's Screen Recorder feature to record the video manually if needed.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Recommended Solution

0

0

#3

LV1

2024-10-22 10:04:07 - last edited 2024-10-23 08:00:29

Posts: 1

Helpful: 0

Solutions: 1

Stories: 0

Registered: 2024-10-22

Re:How to download detection events when you are not in the same location as the camera ?-Solution

2024-10-22 10:04:07 - last edited 2024-10-23 08:00:29

I don't have that camera but while watching an event I can hit the record button and it will save to my phone. I do get the same/similar error saying I have to be on the same network to download.

Recommended Solution

0

0

#4

3 Reply

LV2

2024-09-01 18:53:11

Posts: 31

Helpful: 2

Solutions: 2

Stories: 0

Registered: 2022-10-30

Re:How to download detection events when you are not in the same location as the camera ?

2024-09-01 18:53:11

Effectively, we can't download the records that are on the SDcard if we are not connected to the Local Network. We can only view.

I think we could download from outside only if we subscribe to "cloud plan"...

it's a big mistake from Tapo... And also the impossibility to send a simple Picture to the notification for people who are not subscribers...

This obligation to always Rent a service is in the spirit of the times... but how far ?

TP-Link User... Camera - Plug - Switch

0

0

#2

2024-09-02 11:36:27 - last edited 2024-10-23 08:01:04

Posts: 13370

Helpful: 2303

Solutions: 1925

Stories: 8

Registered: 2020-05-19

Re:How to download detection events when you are not in the same location as the camera ?-Solution

2024-09-02 11:36:27 - last edited 2024-10-23 08:01:04

Hi,
Currently, it's unable to download the video clips from the SD card remotely. For the feature request, you can vote on this thread "Download arbitrary clip from remote camera" and leave your detailed usage scenario for evaluation.

Alternatively, since you can watch the camera's video recordings remotely, you can use the phone's Screen Recorder feature to record the video manually if needed.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Recommended Solution

0

0

#3

LV1

2024-10-22 10:04:07 - last edited 2024-10-23 08:00:29

Posts: 1

Helpful: 0

Solutions: 1

Stories: 0

Registered: 2024-10-22

Re:How to download detection events when you are not in the same location as the camera ?-Solution

2024-10-22 10:04:07 - last edited 2024-10-23 08:00:29

I don't have that camera but while watching an event I can hit the record button and it will save to my phone. I do get the same/similar error saying I have to be on the same network to download.

Recommended Solution

0

0

#4