C320WS recording fast forwards at critical moments. Video attached.

C320WS recording fast forwards at critical moments. Video attached.

C320WS recording fast forwards at critical moments. Video attached.
C320WS recording fast forwards at critical moments. Video attached.
a week ago - last edited a week ago
Model: Tapo C320WS   Tapo H200  
Hardware Version: V2
Firmware Version: 1.3.5

Screen recording attached.

 

Device details -

C320WS records continuously to H200 hub, no memory card in the camera itself. Camera connects to H200 wireless, H200 connects to router wireless. Both signal strengths are at around -60 RSSI. Vehicle detection is ON.

 

1. As you can see in the bottom thumbnail (time stamp 6:04:01) of the playback tab in the Tapo app, the vehicle in the thumbnail does not show up in the video on clicking that thumbnail (6:04:01). In fact, that vehicle only shows up on video when I manually set the time of the video playback to a few seconds before 6:04:01 as seen in the video. I think this might be because in this instance the camera detected the object as a vehicle late. But the thumbnail has the vehicle!

 

2. Another problem is that the car recorded seems to fast forward in the middle of the recording. This fast forwarding can be seen in other recordings as well from this camera. 

 

Is there any setting i can change to improve these two issues? 

 

Thanks!

File:
ScreenRecording_03-02-2026 00-10-53_1.mp4Download
  0      
  0      
#1
Options
5 Reply
Re:C320WS recording fast forwards at critical moments. Video attached.
a week ago

  @cold_lion 

Hi, 
In your case, the following instructions may be helpful: Tapo Camera/Video Feed Failure on Tapo H200 Hub: Live View & Recording Unavailable
Best Regards

  0  
  0  
#2
Options
Re:C320WS recording fast forwards at critical moments. Video attached.
a week ago - last edited a week ago

  @cold_lion It's been like that for months, they still can't fix it. It was reported 2 or 3 months ago.

  2  
  2  
#3
Options
Re:C320WS recording fast forwards at critical moments. Video attached.
a week ago

  @SugarBaby ah thats a shame. 

  0  
  0  
#4
Options
Re:C320WS recording fast forwards at critical moments. Video attached.
a week ago - last edited a week ago

  @Solla-topee thank you. I have now read that post and have replied to a moderator in that comment chain about the H200 I have facing kinda similar issues while running the firmware they pushed out to solve the issue. I will note that the H200 I have is on the firmware build they mention in the 'solved' comment. 

  0  
  0  
#5
Options
Re:C320WS recording fast forwards at critical moments. Video attached.
Monday

  @cold_lion 

Hi,
A newer firmware version than 1.6.1 Build 20251230 rel.64168 is available for testing. If you'd like to try it, follow the workaround in this post to contact our technical support team for assistance.
Best Regards

  1  
  1  
#6
Options