Home Network Community >
Wi-Fi Routers >
Archer C6 2.4G band stops working, disable then enable restores
Archer C6 2.4G band stops working, disable then enable restores
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Archer C6 2.4G band stops working, disable then enable restores
Posts: 7
Helpful: 5
Solutions: 0
Stories: 0
Registered: 2019-07-18
2019-07-18 21:16:06 - last edited 2020-07-14 02:34:06
Posts: 7
Helpful: 5
Solutions: 0
Stories: 0
Registered: 2019-07-18
Archer C6 2.4G band stops working, disable then enable restores
2019-07-18 21:16:06 - last edited 2020-07-14 02:34:06
Tags:
Recently purchased Archer C6 Router running the latest firmware. On 4 occasions the 2.4G WiFi band has stopped working, devices can connect to it but get no network access. Disabling and enabling the 2.4G band on the admin interface restores the connectivity, the 5G band is not affected, a device connected to it is used to reset the 2.4G band.
I used the chat support service to discuss the issue and the suggestion was to change from automatic to a fixed channel for the 2.4G band, this appeared to resolve the issue but it has happened again today, a phone which only works on 2.4G was showing the WIFI as access denied.
is there anything else I can do to resolve this issue.
StuartP
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
580 Reply
Posts: 10
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2020-08-28
Re:Archer C6 2.4G band stops working, disable then enable restores
2020-11-30 19:07:25
I have no idea what the firmware version of A6 is. I am just making the point that this issue is not confined to the C6. The firmware on my C6 is 1.3.4 but I have never seen this issue.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#462
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 15
Helpful: 7
Solutions: 0
Stories: 0
Registered: 2020-10-07
Re:Archer C6 2.4G band stops working, disable then enable restores
2020-11-30 19:12:40
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#463
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 29
Helpful: 6
Solutions: 0
Stories: 0
Registered: 2019-10-11
Re:Archer C6 2.4G band stops working, disable then enable restores
2020-11-30 20:23:27
Today my Archer A6 (FW 1.3.6) experienced another crash. In the logs there was a new connection from Samsung Galaxy S7 Edge at the exact moment of crash. Does anyone here owns this phone to test this theory?
I am keeping logs of the event. Ask me if you need those.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#464
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 49
Helpful: 6
Solutions: 0
Stories: 0
Registered: 2020-10-15
Re:Archer C6 2.4G band stops working, disable then enable restores
2020-11-30 21:30:05
See my post, the number 447 of the topic
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#465
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 29
Helpful: 6
Solutions: 0
Stories: 0
Registered: 2019-10-11
Re:Archer C6 2.4G band stops working, disable then enable restores
2020-11-30 23:34:11
I've seen it. And?
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#466
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 21546
Helpful: 5006
Solutions: 2536
Stories: 21
Registered: 2018-12-24
Re:Archer C6 2.4G band stops working, disable then enable restores
2020-12-01 02:45:09
So are you rolling back to the 1.3.6 version now? Is your Archer A6 a US version or EU version?
Nice to Meet You in Our TP-Link Community.
Check Out the Latest Posts:
Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN
Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router
EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller.
Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More
If you found a post or response helpful, please click Helpful (arrow pointing upward icon).
If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#467
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 26
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2020-04-17
Re:Archer C6 2.4G band stops working, disable then enable restores
2020-12-01 05:19:07
Hello, for me the most stable version was 1.3.4. But, still unreliable.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#468
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 49
Helpful: 6
Solutions: 0
Stories: 0
Registered: 2020-10-15
Re:Archer C6 2.4G band stops working, disable then enable restores
2020-12-01 07:28:48
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#469
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 29
Helpful: 6
Solutions: 0
Stories: 0
Registered: 2019-10-11
Re:Archer C6 2.4G band stops working, disable then enable restores
2020-12-01 10:17:48
Kevin_Z wrote
So are you rolling back to the 1.3.6 version now? Is your Archer A6 a US version or EU version?
I was already on 1.3.6 for A6 V.2 EU version.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#470
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 21546
Helpful: 5006
Solutions: 2536
Stories: 21
Registered: 2018-12-24
Re:Archer C6 2.4G band stops working, disable then enable restores
2020-12-01 11:39:26
Nice to Meet You in Our TP-Link Community.
Check Out the Latest Posts:
Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN
Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router
EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller.
Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More
If you found a post or response helpful, please click Helpful (arrow pointing upward icon).
If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#471
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 7
Helpful: 5
Solutions: 0
Stories: 0
Registered: 2019-07-18
2019-07-18 21:16:06 - last edited 2020-07-14 02:34:06
Posts: 7
Helpful: 5
Solutions: 0
Stories: 0
Registered: 2019-07-18
Information
Helpful: 5
Views: 121990
Replies: 580
Voters 3
Tags
Related Articles
Archer C6 5ghz stops working
1104
0
Archer C6 not working
5310
0
WDS not working on Archer c6
2483
0
Archer c6 Disable one Mesh
1710
0
Archer C6 stops its wifi
768
0
Report Inappropriate Content
Transfer Module
New message