VR2100 - Connection dropping several times a day - msft.ncsi.com resolve timouts
Hi all,
Been having this problem for several months, the internet constantly drops after DNS timeouts for either www.msftncsi.com or dns.msftncsi.com
as shown in the log below:
2021-06-20 20:12:36 [6] Httpd: DNS 1.1.1.1 resolve timeout for dns.msftncsi.com
2021-06-20 20:12:38 [6] Httpd: DNS 8.8.8.8 resolve timeout for dns.msftncsi.com
2021-06-20 20:12:41 [6] Httpd: DNS 1.1.1.1 resolve timeout for dns.msftncsi.com
2021-06-20 20:12:43 [6] Httpd: DNS 8.8.8.8 resolve timeout for dns.msftncsi.com
2021-06-20 20:13:50 [6] DHCPD: Recv DISCOVER from A8:40:7D:95:F7:1F
2021-06-20 20:13:50 [5] DHCPD: Send OFFER with ip 192.168.1.3
2021-06-20 20:13:50 [6] DHCPD: Recv DISCOVER from A8:40:7D:95:F7:1F
2021-06-20 20:13:50 [5] DHCPD: Send OFFER with ip 192.168.1.3
2021-06-20 20:13:51 [5] DHCPD: Send ACK to 192.168.1.3
2021-06-20 20:18:31 [5] DHCPD: Send ACK to 192.168.1.13
2021-06-20 20:23:14 [6] Httpd: DNS 1.0.0.1 resolve timeout for dns.msftncsi.com
2021-06-20 20:23:16 [6] Httpd: DNS 8.8.8.8 resolve timeout for dns.msftncsi.com
2021-06-20 20:23:21 [5] DHCPD: Send ACK to 192.168.1.5
ISP is EE, on an ADSL+ Line.
The DSL DNS is set to 1.1.1.1 or 1.0.0.1 and the local DNS either uses a local PiHole server or the 1.1.1.1 and 1.0.0.1 DNS servers, depending on if the connection has crashed. So not sure where the 8.8.8.8 DNS requests are coming from.
It's a nightmare and I can't keep having these internet drop outs, so I'm going to have to replace the router with another model from a different brand.
Here's a section of log from DSL Connection:
2021-06-20 19:46:55 [5] PPP: Release PPP unit success
2021-06-20 19:47:01 [6] PPP: PPPoATM pppoa_init
2021-06-20 19:47:01 [6] PPP: PPPoATM setdevname_pppoatm - SUCCESS:0.38
2021-06-20 19:47:01 [6] PPP: Using interface ppp0
2021-06-20 19:47:01 [5] PPP: Connect: ppp0 <--> 0.38
2021-06-20 19:47:01 [6] PPP: CHAP authentication succeeded: CHAP authentication success
2021-06-20 19:47:01 [5] PPP: CHAP authentication succeeded
2021-06-20 19:47:01 [5] PPP: local IP address 2.30.17.21
2021-06-20 19:47:01 [5] PPP: remote IP address 172.16.14.138
2021-06-20 19:47:01 [5] PPP: primary DNS address 87.237.17.200
2021-06-20 19:47:01 [5] PPP: secondary DNS address 87.237.17.168
2021-06-20 19:47:18 [6] Httpd: DNS 1.1.1.1 resolve timeout for dns.msftncsi.com
2021-06-20 19:47:20 [6] Httpd: DNS 8.8.8.8 resolve timeout for dns.msftncsi.com
2021-06-20 19:47:38 [6] Httpd: DNS 1.1.1.1 resolve succeed for dns.msftncsi.com
2021-06-20 19:47:38 [6] Httpd: DNS 1.1.1.1 resolve succeed for www.msftncsi.com
2021-06-20 19:47:39 [6] Httpd: NCSI response check succeed.
2021-06-20 19:47:43 [6] Httpd: DNS 1.1.1.1 resolve timeout for dns.msftncsi.com
2021-06-20 19:47:43 [6] Httpd: DNS 8.8.8.8 resolve succeed for dns .msftncsi.com
2021-06-20 19:48:03 [6] Httpd: DNS 1.1.1.1 resolve succeed for dns.msftncsi.com
2021-06-20 19:48:04 [6] Httpd: DNS 1.1.1.1 resolve succeed for www.msftncsi.com
2021-06-20 19:48:04 [6] Httpd: NCSI response check succeed.
2021-06-20 19:48:08 [6] Httpd: DNS 1.1.1.1 resolve timeout for dns.msftncsi.com
2021-06-20 19:48:10 [6] Httpd: DNS 8.8.8.8 resolve timeout for dns.msftncsi.com
2021-06-20 19:49:26 [6] Httpd: DNS 1.1.1.1 resolve timeout for dns.msftncsi.com
2021-06-20 19:49:26 [6] Httpd: DNS 8.8.8.8 resolve succeed for dns.msftncsi.com
2021-06-20 19:49:29 [6] Httpd: DNS 1.1.1.1 resolve succeed for dns.msftncsi.com
2021-06-20 19:49:29 [6] Httpd: DNS 1.1.1.1 resolve succeed for www.msftncsi.com
2021-06-20 19:49:30 [6] Httpd: NCSI response check succeed.
2021-06-20 19:49:33 [6] Httpd: DNS 1.1.1.1 resolve succeed for dns.msftncsi.com
2021-06-20 19:49:34 [6] Httpd: DNS 1.1.1.1 resolve succeed for www.msftncsi.com
2021-06-20 19:49:35 [6] Httpd: NCSI response check succeed.
2021-06-20 19:49:36 [6] Httpd: DNS 1.1.1.1 resolve succeed for dns.msftncsi.com
2021-06-20 19:49:36 [6] Httpd: DNS 1.1.1.1 resolve succeed for www.msftncsi.com
2021-06-20 19:49:36 [6] Httpd: NCSI response check succeed.
2021-06-20 19:50:10 [5] DHCPD: Send ACK to 192.168.1.8
2021-06-20 19:50:10 [5] DHCPD: Send ACK to 192.168.1.8
2021-06-20 19:52:10 [6] DHCPD: Recv DISCOVER from A6:5F:F0:75:93:BC
2021-06-20 19:52:10 [5] DHCPD: Send OFFER with ip 192.168.1.13
2021-06-20 19:52:12 [5] DHCPD: Send ACK to 192.168.1.13
2021-06-20 19:54:37 [5] DHCPD: Send ACK to 192.168.1.13
2021-06-20 20:12:36 [6] Httpd: DNS 1.1.1.1 resolve timeout for dns.msftncsi.com
2021-06-20 20:12:38 [6] Httpd: DNS 8.8.8.8 resolve timeout for dns.msftncsi.com
2021-06-20 20:12:41 [6] Httpd: DNS 1.1.1.1 resolve timeout for dns.msftncsi.com
2021-06-20 20:12:43 [6] Httpd: DNS 8.8.8.8 resolve timeout for dns.msftncsi.com
2021-06-20 20:13:50 [6] DHCPD: Recv DISCOVER from A8:40:7D:95:F7:1F
2021-06-20 20:13:50 [5] DHCPD: Send OFFER with ip 192.168.1.3
2021-06-20 20:13:50 [6] DHCPD: Recv DISCOVER from A8:40:7D:95:F7:1F
2021-06-20 20:13:50 [5] DHCPD: Send OFFER with ip 192.168.1.3
2021-06-20 20:13:51 [5] DHCPD: Send ACK to 192.168.1.3
2021-06-20 20:18:31 [5] DHCPD: Send ACK to 192.168.1.13
2021-06-20 20:23:14 [6] Httpd: DNS 1.0.0.1 resolve timeout for dns.msftncsi.com
2021-06-20 20:23:16 [6] Httpd: DNS 8.8.8.8 resolve timeout for dns.msftncsi.com
2021-06-20 20:23:21 [5] DHCPD: Send ACK to 192.168.1.5
It's driving me up the wall, and I need to get this disabled to get my internet working properly.
Please help!