Solution Deco PX50 Is Not Using Powerline Backhaul to Build up the Mesh Network
This Article Applied to:
Deco PX50_V1_1.0.3
Issue Description:
After adding all Deco PX50s into the Mesh Network, some users might find that they are only connected via 2.4/5GHz, but without Powerline Backhaul on the Deco APP.
Troubleshooting Suggestions:
1. Please ensure Deco PX50 has been set as the main Deco and there are at least two Deco PX50 in the Mesh Network.
2. Confirm the whole house is under the same service panel or power grid.
- It can be assured that you have used our Homeplug AV power adapters or Deco P9 kit before.
3. Turn off the nearby high-power home appliances temporarily.>>How to Improve Powerline Backhaul Quality
4. Try to put a satellite PX50 next to the main PX50 and check whether they could create Powerline Backhaul on the Deco APP.
Solution:
The official firmware has fixed this issue already and please make sure your Deco is up-to-date.