Home

Forums

Stories

Knowledge Base

TP-Link Community > Tapo Smart Camera > C100 EU/4.30 - Poor Night Vision

< Tapo Smart Camera

C100 EU/4.30 - Poor Night Vision

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

C100 EU/4.30 - Poor Night Vision

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

chinkung

2024-03-22 15:42:07 - last edited 2024-03-25 08:24:33

Posts: 10

Helpful: 6

Solutions: 0

Stories: 0

Registered: 2021-08-02

C100 EU/4.30 - Poor Night Vision

2024-03-22 15:42:07 - last edited 2024-03-25 08:24:33

Tags: #Firmware #Night Mode #Live View

Model: Tapo C100

Hardware Version: V4

Firmware Version: 1.3.11

I got the same contrast issue as report by @zTrn in C100 poor contrast in night/ir mode last year which not happen on C100 Hardware Version 2

Do you have any update on the issue or plan to fix the issue on hardware version 4 ?

3 Reply

Solla-topee

2024-03-25 08:29:38

Posts: 13370

Helpful: 2306

Solutions: 1925

Stories: 8

Registered: 2020-05-19

Re:C100 EU/4.30 - Poor Night Vision

2024-03-25 08:29:38

@chinkung

Hi,
In this case, can you share the pictures of the Tapo C100 V2 & V4 Live View page when they work in the Night mode at the same location for a comparison?

Please send me(Solla-topee) the MAC address of your Tapo C100 V2 & v4 via a private message.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

chinkung

LV1

2024-03-26 14:01:14

Posts: 10

Helpful: 6

Solutions: 0

Stories: 0

Registered: 2021-08-02

Re:C100 EU/4.30 - Poor Night Vision

2024-03-26 14:01:14

@Solla-topee Please see live image below

C100 - HW Version 2 / FW Version 1.3.9 Tapo_v4

C100 - HW Version 4 / FW Version 1.3.11

I have sent you mac address in DM

Solla-topee

2024-03-27 08:49:26

Posts: 13370

Helpful: 2306

Solutions: 1925

Stories: 8

Registered: 2020-05-19

Re:C100 EU/4.30 - Poor Night Vision

2024-03-27 08:49:26

@chinkung

Hi,
Thank you for the information you provided. After investigation, it's confirmed that Tapo C100 V4 and V2 are different in hardware and design, so the image effects are also different. The Tapo C100 V4 doesn't have a problem with the image, from the pictures, the color of the Tapo C100 V4 may not be as contrasty as V2, but the video quality does not have much difference.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

C100 EU/4.30 - Poor Night Vision

C100 EU/4.30 - Poor Night Vision

Information

Voters 0

Tags