Privacy mode will not turn off
Privacy mode will not turn off
Privacy mode turns on by itself, when I press to turn off it clicks back over to privacy. I have the TC60 model. I need camera to record 24-7. Does anyone else have this problem?
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Hi,
Sorry for the inconvenience caused. In this case, if you are willing to continue troubleshooting, you can send me the OS version of your phone and check if an SD card is inserted into the hub Tapo H200. I'll then send the instructions to you to collect the relevant logs for further analysis.
Best Regards
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why privacy mode turn on automatically after 2 second when press exit button .... privacy mode off in setting and camera in away mode and i restart camera , remove it from app and download again but problem on going
acy mode turn on automatically ?? my cam in away mode and privacy mode turn off in sitting and i restart cam many time .
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Hi,
Would you please send us a video showing the reported issue? And help check if any smart action entries include your camera and may turn on its privacy mode.
Best Regards
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