I am from UAE.
I bought the device for our new born baby, months of using it is normal, then recently it shows to our Ipad device this notification "This smart device can only controlled locally".
Please help. Thank you
Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What to do if I can't control my Tapo cameras on the Tapo app?
If the problem remains, please confirm the following information.
1. The LED status on the camera.
2. What's the model number of your router? Please ensure the router has an internet connection.
3. Please send me(@Solla-topee) "Forum ID 731378+ camera's MAC address" via a private message.
Best Regards
Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What to do if I can't control my Tapo cameras on the Tapo app?
If the problem remains, please confirm the following information.
1. The LED status on the camera.
2. What's the model number of your router? Please ensure the router has an internet connection.
3. Please send me(@Solla-topee) "Forum ID 731378+ camera's MAC address" via a private message.
Best Regards
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