How to swich back to H.264 codec for 2K Stream

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How to swich back to H.264 codec for 2K Stream

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18 Reply
Re:How to swich back to H.264 codec for 2K Stream
2025-06-20 06:23:34

  @ntn24 

Hi,
We do not have the information about when the official firmware will be available. In your situation, you can send me the camera's MAC address via a private message if you want to try the firmware that solves your case.
Best Regards

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#12
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Re:How to swich back to H.264 codec for 2K Stream
2025-06-20 06:50:48

  @Solla-topee Thank you for the quick reply. I think I’ll wait until the official firmware is released. In the meantime, I’ll use the 640x360 stream, which is still in H.264

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#13
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Re:How to swich back to H.264 codec for 2K Stream
2025-10-18 16:41:23

  @Solla-topee I got the same problem, i had message to you, please help me

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#14
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Re:How to swich back to H.264 codec for 2K Stream
2025-10-21 08:20:55 - last edited 2025-11-07 08:03:11

  @Thanhtran209 
Hi,
What third-party app are you using?
Can you stream the camera via RTSP stream 2 on the third-party app?
How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol
Best Regards

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#15
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Re:How to swich back to H.264 codec for 2K Stream
2025-10-21 08:49:37

  @Solla-topee i added my camera to Scrypted and it sent me a notification "

Tapo C222 video codec must be h264 but is h265.

This stream may fail. Read the instructions in the HomeKit Plugin to properly configure your camera codec."

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#16
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Re:How to swich back to H.264 codec for 2K Stream
2025-10-22 03:59:56

  @Thanhtran209 

Hi,

I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently.

Best Regards

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#17
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Re:How to swich back to H.264 codec for 2K Stream
2025-12-13 21:38:47

  @Solla-topee I'm having the same issue with my c310 camera. I need it to be H264. Can you help me out with this?

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#18
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Re:How to swich back to H.264 codec for 2K Stream-Solution
2025-12-15 03:50:32 - last edited 2025-12-15 03:51:20

  @Meyou 

Hi,  

For the reported phenomenon, we recommend sending an email to the forum support team with the following information for further assistance.

 

>> For users in the United States, please send the email to forumsupport.usa@tp-link.comClick to Join TP-Link Community - US Site
>> For users from other countries and regions, please send your email to support.forum@tp-link.com.

 

Subject: [Forum Escalation] [ID 759928] Tapo camera uses H.264 codec on mainstream
Forum Nickname: [User Provided]
Thread URL:  [User Provided]
https://community.tp-link.com/en/smart-home/forum/topic/759928 and the link to your original post.
Model & Version: [User Provided]
Description: [User Provided]

  1. A brief description of the phenomenon you encountered.

  2. The camera's MAC address.

 

Best Regards

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#19
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