@dxbydy Hi, Thank you for the information provided in a private message. However, the links you sent require your authorization to access. I have sent the access request. Please approve it. Thanks!...

@73Nik Hi, The following instructions will help you establish the RTSP/Onvif stream when the camera and NAS are in different networks. How to View Your Tapo Camera Remotely via RTSP/ONVIF Best Regards

@DreLarabie Hi, thank you very much for sharing your experience. I believe it will assist many users who are in need.

@FredFJ Hi, in this situation, we hope you can enjoy your new devices.

@Nants Hi, Can you hear the sound on the camera's Live View page when someone is talking in front of the camera? >> If not, please ensure the camera's microphone volume is set to the maximum value....

@rk77 Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. By the way, what's the LED status on your camera when it...