@el_nene Normally, when a device is offline from the cloud, it will show “Local Only” on its device page when accessed locally. However, this may vary by device type, as this design has not yet been...

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@BeaverK1 When the plug is off, its LED indicator is also off. A solid green light means it’s working normally. If you see a solid orange light, the plug has lost connection to our cloud server, but...

@Clean_Bean619 Press the power button to turn on the robot vacuum, then the mop mount connector will automatically extend, then you can attach the mop mount. Did you turn on your device?...

@ilFranz Each device can only be paired with one hub, which serves as its primary control hub. If you intend to use a hub as a chime, configure it as a “paired chime” for the doorbell, or do it...

@Thirlmere Follow this guide to reset the light bulb, make sure everything is done correctly. How to reset the Tapo smart bulb Once the smart bulb is ready for setup — indicated by either three...