Home

Forums

Stories

Knowledge Base

Smart Home Community > Tapo Smart Camera > Too many events make it impossible to playback?

< Tapo Smart Camera

Too many events make it impossible to playback?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Too many events make it impossible to playback?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Fbphoto

2022-10-15 11:16:02 - last edited 2022-10-25 11:43:05

Posts: 13

Helpful: 2

Solutions: 1

Stories: 0

Registered: 2021-11-01

Too many events make it impossible to playback?

2022-10-15 11:16:02 - last edited 2022-10-25 11:43:05

Tags: #Motion Detection

Model: Tapo C210

Hardware Version: V1

Firmware Version: 1.1.21

I have many Tapo C210 cameras in various locations.

A few of these cameras are in busy locations that get traffic for like 18 hours a day. Despite having a strong internet connection, I noticed that I just can't seem to playback the content from these cameras (real time viewing is fine though).

I believe this is happening because the motion detectors register events every few minutes, so the list of timestamps has hundreds of entries.

Other cameras using the same connection work fine, but they are in a more quiet location and get a few dozen motion registers instead of hundreds. I can playback normally on these other cameras.

Am I right? Is the high amount of detections causing my app/camera to be unable to playback content?

2 Accepted Solutions

Solla-topee

2022-10-19 05:44:57 - last edited 2022-10-25 11:43:05

Posts: 13083

Helpful: 2233

Solutions: 1827

Stories: 8

Registered: 2020-05-19

Re:Too many events make it impossible to playback?-Solution

2022-10-19 05:44:57 - last edited 2022-10-25 11:43:05

Hello @Fbphoto

Thank you for the feedback, if you can not view playback

1. Force close the Tapo APP on your first phone (in case the app is still running on the background)

2. Reboot Tapo camera . In Camera Live view> tap the ' Wheel' icon on the right top and go to Camera Settings> reboot camera

3. Make sure the device camera and Tapo APP are both up to date

4. Make sure SD card status is good, and you can view SD card contents on the computer first.

If still the same, may I know the model of your phone and its OS version? The Tapo APP version?

Please Verify the Micro SD Cards on your computer and share a photo of the SD card test result, thank you.

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Recommended Solution

Fbphoto

LV1

2022-10-25 11:42:59 - last edited 2022-10-25 11:44:32

Posts: 13

Helpful: 2

Solutions: 1

Stories: 0

Registered: 2021-11-01

Re:Too many events make it impossible to playback?-Solution

2022-10-25 11:42:59 - last edited 2022-10-25 11:44:32

@Solla-topee Rebooting seems to sort it, thank you

Recommended Solution

4 Reply

Fbphoto

LV1

2022-10-15 19:36:00

Posts: 13

Helpful: 2

Solutions: 1

Stories: 0

Registered: 2021-11-01

Re:Too many events make it impossible to playback?

2022-10-15 19:36:00

Just adding here, I also have a few C320WS in the SAME wifi connection and those don't have this issue despite registering just as many events, is this a limitation of the C210?

Solla-topee

2022-10-19 05:44:57 - last edited 2022-10-25 11:43:05

Posts: 13083

Helpful: 2233

Solutions: 1827

Stories: 8

Registered: 2020-05-19

Re:Too many events make it impossible to playback?-Solution

2022-10-19 05:44:57 - last edited 2022-10-25 11:43:05

Hello @Fbphoto

Thank you for the feedback, if you can not view playback

1. Force close the Tapo APP on your first phone (in case the app is still running on the background)

2. Reboot Tapo camera . In Camera Live view> tap the ' Wheel' icon on the right top and go to Camera Settings> reboot camera

3. Make sure the device camera and Tapo APP are both up to date

4. Make sure SD card status is good, and you can view SD card contents on the computer first.

If still the same, may I know the model of your phone and its OS version? The Tapo APP version?

Please Verify the Micro SD Cards on your computer and share a photo of the SD card test result, thank you.

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Recommended Solution

Fbphoto

LV1

2022-10-25 11:42:59 - last edited 2022-10-25 11:44:32

Posts: 13

Helpful: 2

Solutions: 1

Stories: 0

Registered: 2021-11-01

Re:Too many events make it impossible to playback?-Solution

2022-10-25 11:42:59 - last edited 2022-10-25 11:44:32

@Solla-topee Rebooting seems to sort it, thank you

Recommended Solution

Solla-topee

2022-10-25 11:45:10

Posts: 13083

Helpful: 2233

Solutions: 1827

Stories: 8

Registered: 2020-05-19

Re:Too many events make it impossible to playback?

2022-10-25 11:45:10

@Fbphoto Glad to know that!

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Too many events make it impossible to playback?

Too many events make it impossible to playback?

Information

Voters 0

Tags