Solution Tapo C200 Motion Detection Playback Timeline Shows Continuous Orange Color after updating to 1.3.2
Update:
The official firmware Tapo C200 1.0 1.3.4 has been rolled out to fix the issue mentioned in this thread, please update the firmware for your camera in the Tapo APP.
Note: The 1.3.4 has been rolled out for Tapo users who have updated the Tapo C200 V1 to 1.3.2 version.
This firmware is still gradually released to all Tapo users, so some of you may not receive this firmware, please keep an eye out for the available firmware update in the App.
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The team recently received some feedback in regard to the Tapo C200 Camera showing continuous orange color in the Playback timeline. Here is some detailed information we'd like to share with the community.
This Article Applies to:
Tapo C200 V1 with firmware 1.3.2
Description:
Tapo C200 V1 motion detection playback timeline shows continuous orange color after upgrading firmware 1.3.2.
Note: the motion detection features are not affected, and you can watch video clips in the Playback timeline.
Solution:
Update 3.7
The official firmware Tapo C200 1.0 1.3.4 has been rolled out to Tapo users who are affected, please update the firmware for your camera in the Tapo APP.
Workaround:
You can check the specific time of motion detection in the APP notification center, and return to the Playback page to select a specific time point to watch the video.
We appreciate your patience while the team is working on the reported issue. We'll let the community know of any updated information in the first place.