Not Connecting
I have a Tapo C200 V2 camera, and it is experiencing frequent Wi-Fi dropouts. Also, it does not connect to the NVR in any way. I've already reset it and tried everything. It is configured exactly like another C200 I have (and this one is connected and recording via NVR).
To provide context, I have another C200 V3, C210, C310 cameras, and they all connect perfectly. Only this particular camera is having problems. It connects and then fluctuates, or simply does not connect at all. Via the Tapo app, it appears, but through the NVR or the monitoring software I use on my PC, it won't open in any way. When I perform a ping command (via CMD) to the camera, it responds normally.
All the IP addresses of the cameras (of all the cameras) are fixed in the DHCP of the modem, which, by the way, is an AX72 (also TP-Link). It's not a weak signal issue because the camera is less than 1 meter from the modem, and the signal is at its maximum. Also, the network is 2.4Ghz. Below is a preview of the camera configuration in my NVR.
Hi,
Thank you for the case report. Please help confirm the following information for the reported issue.
1. Done
2. My computer is over WIFI and my NVR is over Cable
3. NVR Intelbras Multi HD (Model: iMHDX 3008, for 8 cameras).
On my PC i use the Agent DVR
Configuration of my NVR:
- IP 192.168.0.150 (Fixed on DHCP)
- Gateway 192.168.0.1
Configuration of my PC
Configurated Cameras in my NVR (in red the problematic camera)
Best Regards
1. Yes, it has been offline for a few days. I can only view its information through the Tapo app.
2. It seems like you have reconfigured the camera today, and it appeared on the NVR for you to add it. However, despite completing the procedure, it still doesn't connect to either the NVR or the Agent DVR on your PC.
3. It appears that you've also tried connecting via RTSP (using iSpy and Agent DVR on your computer), but it didn't work. However, the ping to the camera is functioning normally.
CMD:
Router Screen:
2024-02-09_12h53_38.png - Google Drive