C100 EU/4.30 - Poor Night Vision

C100 EU/4.30 - Poor Night Vision

C100 EU/4.30 - Poor Night Vision
C100 EU/4.30 - Poor Night Vision
2024-03-22 15:42:07 - last edited 2024-03-25 08:24:33
Model: Tapo C100  
Hardware Version: V4
Firmware Version: 1.3.11

I got the same contrast issue as report by @zTrn in C100 poor contrast in night/ir mode last year which not happen on C100 Hardware Version 2

 

Do you have any update on the issue or plan to fix the issue on hardware version 4 ?

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#1
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Re:C100 EU/4.30 - Poor Night Vision
2024-03-25 08:29:38

  @chinkung 

Hi,
In this case, can you share the pictures of the Tapo C100 V2 & V4 Live View page when they work in the Night mode at the same location for a comparison?

Please send me(Solla-topee) the MAC address of your Tapo C100 V2 & v4 via a private message.
Best Regards

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Re:C100 EU/4.30 - Poor Night Vision
2024-03-26 14:01:14

  @Solla-topee Please see live image below

 

Tapo_v2 C100 - HW Version 2 / FW Version 1.3.9 Tapo_v4 C100 - HW Version 4 / FW Version 1.3.11

 

 

I have sent you mac address in DM

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Re:C100 EU/4.30 - Poor Night Vision
2024-03-27 08:49:26

  @chinkung 

Hi,
Thank you for the information you provided. After investigation, it's confirmed that Tapo C100 V4 and V2 are different in hardware and design, so the image effects are also different. The Tapo C100 V4 doesn't have a problem with the image, from the pictures, the color of the Tapo C100 V4 may not be as contrasty as V2, but the video quality does not have much difference.
Best Regards

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